Do you ask your customers what they think about your products and services? If so that’s great, well done. If not you are missing a fantastic opportunity to improve your products and services and it will give you more reasons to communicate with your customers and prospect list.

Email surveys are a perfect medium for many online surveys.

They can be set up with an auto responder to send out at timed intervals, or triggered after each sale.

Remember the more you ask, the greater your insight will be, and the better your customer service will be. Psychologically, it will also bring your relationship closer to your customer, as they can see you are actively trying to improve your offering and customer service.

Call Stratique on 0845 226 3095 for a free consultation on how we can help with email surveys and online marketing research.

If you prefer to email your email survey enquiry for your business in Tamworth, Lichfield, Sutton Coldfield, Birmingham, or the Midlands, then fill in the free quotation form on the right and add the words email marketing in the enquiry box.